Troubleshooting
Something is not working. Start here.
A power will not cast Work down this list: most refusals are one of these.I cannot click the interface The cursor is hidden while you play. Hold Alt.A key does nothing Check the binding, check for a text box, and check whether a window has the keyboard.Stuck after a crash or disconnect Log in again: your new session replaces the stale one.The performance panel F2 shows your frame rate, ping, packet loss, memory and position, coloured green, amber or red, to tell a slow computer from a slow connection.Crash reports If the game crashes, it can send a report so the bug gets fixed. You choose.Credits, licences and legal pages Who made the art and software the game uses, and where the Terms and Privacy Policy are.Deleting your account How to delete your account and everything in it, what is kept, and how to change your mind within 14 days.I cannot place a building Guild members Rank, place and room: the usual reasons a placement is refused.